Steps

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  1. Password page

The user forgets the password. Receive error message

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  1. Email verification view

The user is asked to verify the email address.

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  1. Confirmation view

Explain how to continue resetting the password

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  1. Reset Password Email

Link to the page that allows user to reset their password.

  1. Reset password view Clear text input to reset password + strength verification

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  2. Password successfully reset Display confirmation message

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Articles & materials

UX Guide: Password Reset User Flow

Safe and Sound: How to Approach Password UX